Pricing Table
SUPPORT LEVEL | SILVER | GOLD | PLATINUM |
---|---|---|---|
Number of Servers Supported | 1 | Unlimited | Unlimited |
Number of Support Incidents | 5/month | Unlimited | Unlimited |
Support Coverage | 24x5 | 24x7 | 24x7 |
Response Time SLA | 24hrs. | 2hrs. | 60min. |
Web & Chat Support | Yes | Yes | Yes |
Phone Support | No | No | Yes |
Login Support | No | No | Yes |
Installation or Upgrade Consultation | No | Yes | Yes |
Fixes For Verified Bugs | No | Yes | Yes |
Hot Bug Fixes | No | No | Yes |
MONTHLY PRICE | $10 | $100 | $200 |